General
Smoke-free property
Heating
Facilities for disabled guests
Packed lunches
Non-smoking rooms
Room service
Pet bowls
Pet basket
Elevator
Air conditioning
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Access to healthcare professionals
Front Desk Services
Invoice provided
Baggage storage
Express check-in/out
Private check-in/out
24-hour front desk
Concierge
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Food & Drink
Special diet meals (on request)
Bar
Restaurant
Breakfast in the room
Cleaning Services
Laundry (Paid)
Ironing service (Paid)
Dry cleaning (Paid)
Internet
Internet
Wireless internet
Business Facilities
Business center
Meeting/Banquet facilities (Paid)
Activities
Bicycle rental (Paid)
Walking tours (Paid)
Entertainment & Family Services
Babysitting/Child services (Paid)
Indoor parking
Parking (Paid)